Last Updated: May 24, 2021
Thank you for your interest in Standard Textile Co., Inc. and our affiliated companies and subsidiaries (collectively, the "Company," "we," or "us"). Your privacy is important to us, and this Privacy Policy describes how we process personal information and other data with respect to our websites ("Sites"), products, offerings, services, trade program, and online and mobile applications (collectively, the "Services") or when you otherwise engage with us.
This Privacy Policy describes the types of personal information that we collect, the purposes for which we use it, the types of third parties to whom we share it, and the rights and responsibilities you may have with respect to such personal information. By accessing or using the Services or by otherwise providing us with personal information, you are consenting and agreeing to the terms and conditions set forth in this Privacy Policy.
For purposes of this Privacy Policy, the term "personal information" refers to any information that, either alone or in conjunction with other data, can be used to distinguish or identify a particular individual, household, or device, and that is subject to, or otherwise afforded protection under, a law, statute, or regulation governing data privacy or security.
The type and categories of personal information that the Company collects varies based on the nature and scope of our business activities. When you do not provide personal information that the Company requests, we may not be able to provide you our Services or complete a transaction, and you agree that the Company will not be liable or otherwise responsible for any damages or loss arising from such circumstances. Generally, we collect the following types and categories of personal information from users of our Services or as part of our business operations:
|
The
Personal Information We Collect |
|
|
Category |
Description |
|
Identity and Contact Data |
Basic data that is used to identify or contact an
individual, such as your name, title, email address, telephone and fax numbers,
physical address (including street, city, state, postal code, and/or
country), and date of birth. |
|
Users Accounts |
When you set up an account within our Online Services,
you may create a profile ("Profile") that will include your username
and password, and the personal information you upload to it. |
|
Rewards Programs |
Information pertaining to your involvement and
transactions in our rewards or other financial incentive programs. |
|
Trade Program Data |
Trade Program Data relates only to individuals that
participant in our Trade Program and includes Identity Data, Business Contact
Data, and, for verification purposes, the following: proof of current
membership in a design organization, interior design certification, or information
pertaining to a W-9, Federal ID form or EIN form, or a current business
license. |
|
Business Contact Data |
Information related to other employees, owners,
directors, officers, or contractors of a third-party organization with whom
we may conduct, or possibly conduct, business activities. |
|
Marketing
Data |
Data about your marketing and communications preferences. |
|
Transaction Data |
Data about the Services you have purchased from us,
including your specific orders; details of payments made to and from you; purchase
history and preferences; and, Payment Card Data (see below). |
|
Payment Card Data |
We use third-party payment card processors to
facilitate payment transactions. The third party payment card processor
stores your payment card information. The Company does not collect or store
your full payment card numbers. |
|
Feedback |
Your feedback about the Services, which include
data gathered from questionnaires and surveys in which you voluntarily
complete. |
|
Correspondence Data |
Records and copies of your correspondence with us. |
|
Technical Data |
See below. |
In addition to the foregoing, when you use our Sites and/or online and mobile applications (collectively, the "Online Services"), we collect and use additional data and tools, including usage data, metadata, location data, and cookies and tracking technologies (collectively, "Technical Data"), which is described below. The Online Services collect Technical Data on a consistent and reoccurring basis, unless your device settings are updated to prevent such collection. We use this Technical Data in accordance with the terms and disclosures set forth in this Privacy Policy.
Usage Data. When you access and use the Online Services, we may automatically collect details of your access to and use of the Online Services, including traffic data, usage logs, and other communication data, and the resources that you access and use on or through the Online Services (e.g., browsing history, search history). We may also collect information about your device and internet connection, including the device's unique device identifier (e.g., device type, IMEI, Wi-Fi MAC, IP address), operating system, browser type, and mobile network information. The Online Services may collect diagnostic-related data related to your use of the Online Services, such as crash data and logs, performance data (e.g., launch time, hang rate, or energy use), and any other data collected for the purposes of measuring technical diagnostics.
Metadata and Device Access. The Online Services may access metadata and other information associated with files stored on your device, such as photographs, audio and video clips, personal contacts, and address book information.
Location Data. When you access and use the Online Services, we may collect information and data identifying the precise, real-time location of the device that is used to access or use the Online Services. You can choose whether or not to allow the Online Services to collect and use information about your device's location. If you block the use of location information, some parts of the Online Services may become inaccessible or not function properly.
Cookies and Tracking Technologies. We use cookies and other tracking technologies within the Online Services. A cookie is a small file placed on your smartphone or other device. It may be possible to refuse to accept cookies by activating the appropriate setting on your smartphone or device. However, if you select this setting, some parts of the Online Services may become inaccessible or not function properly. In addition, the Online Services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to analyze data on the users of the Online Services (e.g., recording the popularity of certain content and verifying system and server integrity). For information, see our "Cookie" section below.
The Company hosts, and uses video teleconferencing ("VTC") platforms to facilitate our Services, and host conferences, meetings, training events, and the VTC platforms may be owned and administered by a third-party service provider (e.g., Zoom, WebEx, Skype for Business). Please be aware that the VTC platforms may record the content, conversations, and discussions thereon, and such records may be stored or retained by our third-party service providers. By participating in the VTC platforms, you hereby consent to the collection and retention of any information and content provided therein, and hereby consent to the recording of such activities.
The Company obtains your personal information directly from you when you provide it to us (i.e., direct collection) and from third parties (i.e., indirect collection), which includes the following:
Direct Collection. We often collect personal information directly from you when you undertake the following activities: use or access our Services; complete one of our web forms; contact our customer service centers or request information from us in any other way; visit one of our locations or premises; submit an order or make a purchase with us; provide us contact information via a business card or through similar communications; complete a survey or otherwise provide us feedback; report product/service issues; communicate with us via social networking websites, third-party applications, or similar technologies; and/or visit, one of our trade counters at an exhibition.
Indirect Collection. We may collect personal information about you from third parties, which we may combine with other information we already retain in order to provide the Services or promote our legal or business interests. For example, we may collect personal information about you from publicly available social medial platforms and employers may provide us with personal information and other background data on job applicants so we can assist with our employment recruitment process.
We use, process and retain your personal information to provide the Services, and to promote and defend our business interests. This includes:
We do not sell, lease, or rent your personal information to a third party for profit or other valuable consideration. We may, however, share your personal information with selected third parties for our business purposes, including as set forth in this Privacy Policy. In addition, we may also share your personal information as follows:
Corporate Group Sharing. We share personal information within the Company, such as among our affiliates and subsidiaries who act for the Company or on behalf of our parent company and these recipients may use your personal information in accordance with the terms and conditions of this Privacy Policy or their own data privacy representations. In addition to the foregoing, the Company may leverage computer networks and systems of our parent company, affiliates, and subsidiaries and the personal information may be transmitted or retained thereon.
Service Providers. We share information, including personal information, with our third-party service providers that support our Services, such as with respect to product delivery, application development, data backup and storage, payment processing, marketing and consumer analytics, and information technology support.
Business Partners. In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. We may partner with trusted third parties to provide you with co-marketing content that we think may be relevant to you. We also share personal information with our consultants and advisers (e.g., outside counsel, tax advisers).
Corporate Restructuring. If we (or our assets) are acquired by another legal entity, whether by merger, acquisition, bankruptcy or otherwise, that legal entity would receive all information gathered by the Company via the Services, including your personal information retained thereon. To the extent practicable, we will notify you of any such change in corporate ownership by posting a notice on the Sites or taking similar actions.
Compelled Disclosure. We will use or disclose your personal information if required by law, statute, or regulation, or judicial or administrative order or decree, or any other demand submitted by a government, regulatory, or judicial entity that has the force and effect of law.
Business Interests. We reserve the right to use and disclose your personal information to a third party if we reasonably believe that use or disclosure will protect our rights or your safety or the safety of others.
Privacy Policy. This Privacy Policy may describe other circumstances in which the Company shares personal information with third parties, and such descriptions shall not limit the categories of sharing set forth in this Section of the Privacy Policy and the personal information descriptions set forth in this Section shall not limit the Company’s ability to share personal information as set forth elsewhere in this Privacy Policy.
In the event that you facilitate a transaction with the Company, or request information from, or otherwise engage with us, and such activities require the Company (in our sole judgment) to share your personal information with a service provider or other third party, you hereby consent to the same.
The Company may include on our Online Services certain links to other websites, including websites operated by unaffiliated third parties. Each such third-party website has its own privacy policies and practices, which may be different than the policies and practices described herein; we urge you to read any privacy policy posted on a third-party website carefully as such third party privacy policy (and not this Privacy Policy) controls with respect to the collection, use, and processing of your personal information thereon. Additionally, to the extent that you follow a link to a website operated by an independent third party, please be aware that the Company exercises no authority or control over that third party and we cannot be, and are not, responsible for any information that you may submit at that website or how it is used.
You may log into our Online Services through or from a third party social media or authentication service. These sign-on services will authenticate your identity, provide you with the option to share certain personal information (e.g., name, email address, profile picture, location) with us, and pre-populate our forms or other parts of our Services with the personal information already retained by the third party. You should verify your privacy settings on these third party services to understand and determine the types of personal information sent to us.
When you access the Online Services, certain third parties may use automatic information collection technologies to collect information about you or your device that is used to access the Online Services. These third parties may include advertisers, ad networks, and ad servers; analytics companies; your mobile device manufacturer, and your mobile service provider. They may collect personal information about your online activities over time and across different websites, apps, and other websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control the tracking technologies employed by third parties or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
The time period in which the Company retains your personal information varies depending on the purpose for the data processing. For example, we retain personal information needed to provide you with products and services, to facilitate transactions you have requested, or to engage in marketing activities, and for so long as necessary to comply with applicable laws and regulations (including tax law) and defend our legal or business interests. In all other cases, we retain your personal information for as long as is needed to fulfill the purposes outlined in this Privacy Policy.
The Company is based in the United States and the personal information that we collect and process is retained and stored in the United States. Please be aware that (i) the United States may not provide the same level of protection of personal information as in your country, state, or jurisdiction of residence or nationality, (ii) the European Union and other foreign authorities have determined that, in some circumstances, the United States does not provide an adequate level of protection for personal information, and (iii) when transferred to the United States, your personal information may be accessible by, or otherwise made available to, government authorities and officials pursuant to regulatory, judicial, and/or administrative orders, decrees, and demands, and/or other domestic laws, statutes, and regulations, applicable in the United States. You hereby consent to your personal information being transferred to, and stored in, the United States.
We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. HOWEVER, NO INFORMATION SYSTEM CAN BE FULLY SECURE, SO WE CANNOT GUARANTEE THE ABSOLUTE SECURITY OF YOUR PERSONAL INFORMATION. MOREOVER, WE ARE NOT RESPONSIBLE FOR THE SECURITY OF INFORMATION YOU TRANSMIT TO THE SERVICES OVER NETWORKS THAT WE DO NOT CONTROL, INCLUDING THE INTERNET AND WIRELESS NETWORKS, AND YOU PROVIDE US WITH ANY INFORMATION AND DATA AT YOUR OWN RISK. TO THE EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE OR OTHERWISE RESPONSIBLE FOR ANY DATA INCIDENT THAT COMPROMISES OR MAY COMPROMISE THE CONFIDENTIALITY, SECURITY, INTEGRITY, OR AVAILABILITY OF YOUR PERSONAL INFORMATION AND YOU HEREBY RELEASE US FROM ALL CLAIMS ARISING FROM THE SAME. The safety and security of your personal information also depends on you. Where we have given you (or where you have chosen) a username and password to access the Services, you are responsible for maintaining the security and confidentiality of those credentials and not revealing them to others. You must contact us immediately if you have reason to believe that your username or password to our Services have been compromised.
Our Services are not directed at, nor intended for use by, children under the age of sixteen. As a result, we will not knowingly collect information from children under sixteen years of age with or without consent from their parents or guardians. If you are under the age of sixteen, you are hereby prohibited from using our Services or with providing us with your personal information. If you are a customer who provides us with general information about children, you hereby represent and warrant that you have the right and authority to provide us with such data.
You are permitted, and hereby agree, to only provide personal information to the Company if such personal information is accurate, reliable, and relevant to our relationship and only to the extent such disclosure will not violate any applicable data protection law, statute, or regulation or infringe upon any individual’s data privacy rights or privileges. IF YOU PROVIDE THE COMPANY WITH ANY PERSONAL INFORMATION ABOUT YOURSELF OR A THIRD PARTY, YOU EXPRESSLY REPRESENT AND WARRANT TO THE COMPANY THAT (I) YOU HAVE THE FULL RIGHT AND AUTHORITY TO DISCLOSE SUCH PERSONAL INFORMATION TO THE COMPANY, (II) THE COMPANY CAN USE SUCH PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY, AND (III) YOU ARE IN COMPLIANCE WITH THE REQUIREMENTS SET FORTH HEREIN. YOU ALSO AGREE TO FULLY REIMBURSE THE COMPANY FOR ANY DAMAGES, LOSSES, OR EXPENSES THAT ARISE BASED ON YOUR VIOLATION OF YOUR REPRESENTATIONS, WARRANTIES AND RESPONSIBILITIES SET FORTH IN THIS PRIVACY POLICY.
We use different analytic tools which serve the purpose of measuring, analyzing and optimizing the performance of our Sites, marketing purposes, and, for providing you with customized advertisements that could be of particular interest to you. The Sites use tools and programs from the following sources, which may be amended from time to time:
Google Analytics, Google Tag Manger, and Doubleclick. Google Analytics uses cookies which enable an analysis of your use of the Sites. The information collected through this tool (e.g., IP address, browsing activities, referring site details, type of web browser and operating system, clicks on external links, interaction with site specific widgets) is usually transferred to, and stored in, a Google server in the United States. Google Tag Manager helps to manage website tags through a single interface. The tool itself (implementing the tags) triggers other tags that may themselves collect (personal) data. However, Google Tag Manager does not access this data. DoubleClick is a tool to manage digital advertising. To see how you can opt-out of certain Google features and to better understand Google privacy practices, visit: Google Analytics Opt Out Link.
Facebook Connect and Custom Audience provides analytics and marketing support for our Sites. To find out more about Facebook’s data practices, and the privacy settings it provides, please see Facebook Privacy Settings (you must be logged into your Facebook account) or its Data Policy.
Bing Ads provides us with advertisement and marketing services. For more information on how Microsoft collects and retains personal information, including data derived from Bing, see its privacy policy or Bing’s privacy settings.
Pinterest Conversion Tracker helps us gather insights about activities taking place on our Site so that we can build audiences to target based on such activities. Any information collected with this tool will be shared with third parties for online behavioral advertising, and you can opt-out of online behavioral advertising any time through Pinterest’s personalization settings or the AdChoices website optout.aboutads.info (if the Pinterest tag is active). For more information about Pinterest’s data practices, please see its website privacy policy.
Amplitude provides us with a mobile and platform analytics to help our website developers understand issues pertaining to the visitors of our Sites. For more information on Amplitude please see its website privacy policy.
You can find more information about cookies and behavioral advertising at http://www.allaboutcookies.org/.
You have the right to opt-out of receiving electronic direct marketing communications from us. All electronic direct marketing communications that you may receive from us, such as e-mail messages, will give you an "unsubscribe" option of not receiving such communications from us in the future. California residents have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties with whom we have reason to believe use such information for their own direct marketing purposes.
If you have any questions or concerns regarding our Privacy Policy, please e-mail us at consultativeservicesemail@standardtextile.com.
If you agree to receive text alerts and messages from us or our service providers, your hereby consent to the sending and receipt of such text alerts and messages to the mobile number provided using an automatic telephone dialing system. In providing this consent, you understand that (i) you are not required to grant consent as a condition of making purchases or receiving services from us, (ii) you may revoke your consent at any time by replying to any the text alert or message with the word "STOP," by contacting info@standardtextile.com, or by contacting us in accordance with the "Contact Us" section listed below, and (iii) standard message and/or data rates apply to such alerts and messages. You further agree to immediately contact the Company via email at info@standardtextile.com in the event the mobile number you provided the Company to receive text messages is no longer active or under an account in which you have the authority to consent to this section of the Privacy Policy.
Pursuant to the California Consumer Privacy Act of 2018, as amended ("CCPA"), California residents may have additional data privacy rights, such as the right to be notified about what personal information is collected about them, and our intended use and purpose for collecting your personal information. California residents have the right to know and access the categories or specific pieces of personal information we have collected, used, disclosed, or sold about them over the past twelve (12) months; the categories of sources from which the personal information is collected; and, the business or commercial purpose for which the personal information was collected, used, disclosed, or sold. In addition, certain California residents have the right to request the Company transfer, to the extent feasible, personal information in certain forms and formats. California residents have the right to request that we (and any applicable service provider) delete/erase their personal information under certain circumstances. California residents have the right to opt-out of the sale of their personal information and the Company does not sell your personal information to third parties for profit or other valuable consideration. California residents have the right not to be subject to discrimination for asserting their rights under the CCPA. The categories of personal information we have collected about California residents in the preceding twelve (12) months, the categories of sources from which the personal information is collected, and the business or commercial purpose for collecting such personal information is set forth in this Privacy Policy.
You, or your authorized agency, may submit a CCPA data privacy rights request to the Company by contacting us in accordance with the details set forth below. If you make, or an authorized agent on your behalf makes, any request related to your personal information under the CCPA, the Company will ascertain your identity (and the identity of the authorized agent, to the extent applicable) to the degree of certainty required under the law before addressing your request. The Company may require you to verify your request via email and match at least two or three pieces of personal information we have previously collected from you before granting you access to, or erasing, specific pieces, or categories of, personal information, or otherwise responding to your request. We may require written documentation that demonstrates a third party is authorized to serve as your agent for the purposes of submitting the requests set forth herein.
The Company strives to ensure that every person has access to information related to our products and services, including this Privacy Policy. Please contact us if you would like this Privacy Policy provided in an alternative format and we will seek to meet your needs.
We may collect and use personal information to offer you financial incentives, or price or service differences, such as discounts, benefits, or other unique rewards for the disclosure of your personal information. If you consent to participate in these offerings, you may withdraw that consent at any time by contacting us using the contact details set forth herein. Pursuant to the CCPA, you may be entitled to be informed as to why our financial incentives, or price or service differences, are permitted under the law, including (i) a good-faith estimate of the value of your personal information that forms the basis for offering the financial incentive or price or service difference, and (ii) a description of the method we used to calculate the value of your personal information. Generally, we do not assign monetary or other value to any personal information we collect. However, in the event we are required by law to assign such value in the context of our financial incentives, or price or service differences, we have valued the personal information collected and used as being equal to the value of the discount or financial incentive provided, and the calculation of the value is based upon a practical and good-faith effort often involving the (i) categories of personal information collected (e.g., names, email addresses), (ii) the transferability of such personal information, (iii) the discounted price offered, (iv) the volume of consumers enrolled in our marketing programs, and (v) the product or service to which the financial incentive, or price or service difference, applies. The disclosure of the value and calculation described herein is not intended to waive, nor should be interpreted as a waiver to, our proprietary or business confidential information, including trade secrets, and does not constitute any representation with regard to generally accepted accounting principles or financial accounting standards.
Some web browsers may transmit "Do Not Track" signals to our Online Services. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not, unless otherwise required by law, take action in response to these signals.
Although we do not currently conduct sales of personal information, Nevada residents may submit a request directing us to not sell personal information we maintain about them to third parties who will sell or license their information to others.
The Company collects and retains de-identified, and aggregated data relating to the use of our Services ("Aggregated Data"), and we use such Aggregated Data for our own business purposes, such as to analyze customers and to develop, improve, and market our services. For the avoidance of doubt, we may use Aggregated Data for any purpose and such Aggregated Data is not subject to this Privacy Policy.
For the avoidance of doubt, in the event you provide the Company with a telephone number as part of your registration to the Services or as part of a purchase or transaction with us, you hereby consent and agree that the Company (or our service providers) may contact said telephone number by any means (including SMS/text message) for service and transactions purposes.
As part of our recruitment and talent management process, we collect personal information with respect to individuals who are interested in working for us. In this context, we collect employment and application data, such as contact information (e.g., name, title, residential address, telephone number, and personal email address); information in a curriculum vitae, resume, cover letter, or similar documentation (e.g., current and former employment/employer, level of education completed and schools attended, awards and recognitions, language proficiency, memberships and associations, references, publications, volunteer work, career goals, and, professional skills); details regarding the type of employment sought, job compensation and benefit preferences; health data (e.g., medical conditions); information related to your background, education, criminal record, credit history and similar data; information provided about or by your references or other third parties related to your employment history, skills, qualifications, or education; and, information related to previous applications to us or previous employment history with us. When permitted by law, we may collect information about your race and ethnicity to assist with our diversity and inclusion programs. We use this information for the following purposes: to identify and evaluate job applicants; to verify the accuracy of your information; to complete employment, education, background and reference checks; to communicate with you about the recruitment process and your application; to comply with our legal, judicial, regulatory, administrative, or other corporate requirements; to analyze and improve our application and recruitment process; to accommodate individuals who may have specialized needs during the employment process; and to protect the rights, interests, and property of our business, other job applicants, employees, or the public, as required, or permitted, by law. We may also use this employment and application data for any other purpose set forth in this Privacy Policy.
At any time, we reserve the right to add to, modify or remove portions of our Privacy Policy. The effective date of our Privacy Policy will be included at the beginning of the Privacy Policy ("Last Updated") and will serve as a notice of when changes have been implemented to the Privacy Policy. It is your responsibility to review this Privacy Policy to determine if any revisions have been made to it. Your continued use of our Services after any revisions have been made to this Privacy Policy will indicate your acknowledgement of such changes and agreement to be bound by the updated terms and conditions set forth herein.
If you have questions regarding this Privacy Policy, would like to request more information from us, or would like to exercise a data privacy right or privilege, please contact us at any of the following: (mail) Standard Textile Co. Inc, ATTN: Privacy Counsel, 1 Knollcrest Drive, Cincinnati, OH 45237; (interactive web form) www.standardtextile.com/contact-us/; (toll free number) 1.866.506.7369; (email) info@standardtextile.com.